Politique d'expédition
USA & CANADA Shipping Policy
At Aki Organic our goal is to offer you the best shipping options, no matter where you live.
Shipping rates & delivery estimates for USA
Shipping charges for your order will be calculated and displayed at checkout.
USA FREE SHIPPING OVER US$25.00 & FLAT RATE FEES UNDER US$24.99
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
USPS or UPS |
5-7 business days |
Free Shipping on orders over US$25.00 |
|
USPS or UPS |
5-7 business days |
5.00$USD FLAT RATE under US$24.99 |
Shipping rates & delivery estimates for CANADA
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Canada Post |
5-7 business days |
Fees base on your location |
Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Aki Organic ships to addresses within Canada, Canadian Territories, the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Aki Organic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Aki Organic is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Canada and the U.S.